Goodwill of Colorado Reviews

Goodwill of Colorado has an overall rating of 4.0 based on 56 reviews. Customer feedback on Goodwill of Colorado is mixed: Goodwill of Colorado reviewers highlight positive aspects like affordable prices, wide variety of items, friendly staff and great community support, which strongly appeal to budget-conscious shoppers and community-minded individuals. However, Goodwill of Colorado is often criticized for its limited online shopping options, inconsistent inventory, and occasional long wait times.

4.0/5.0

56 reviews

5 Stars

9

4 Stars

5

3 Stars

1

2 Stars

4

1 Star

0

All Goodwill of Colorado Reviews (56)
hello_john620
June 02, 2026
"The store is clean most..."
The store is clean most days, and the whole process of shopping there is easy and straightforward. I did notice a little dust in some of the corners, but overall it’s a nice, clean place to stop in.
hello_james829
June 01, 2026
"Drop-off was a little tricky"
Maybe I just caught it at a bad time, but dropping off wasn’t as easy as I expected. I had a hard time finding a place to park, which made the whole thing feel a bit stressful.
Virginia_estrada93
April 27, 2026
"I’ve been burnt out on dealing with..."
I’ve been burnt out on dealing with stores and customer service lately, so I wasn’t expecting much, but this actually turned out better than I thought. The clothes were clean, didn’t have any weird smells, and the kitchen items felt nice and sturdy. For the price, I’m happy with what I got.
roger_Fennern86
March 27, 2026
"Easy to find, and the hours usually work for me"
I’ve used goodwillcolorado.org a few times when I’m trying to figure out store hours before heading out, it’s been useful. It saves me from doing that guessing game of whether a location is actually open or not.

The locations near me are easy enough to find, and the hours usually fit well after work or on weekends. Reading between the lines, it feels like the site is really there to get you the basics without making it a whole process, which I appreciate.

I’m giving it 4 stars because I do wish some of the info was a little faster to scan at times. But overall, it does what I need it to do, and I’ll keep using it before I make a trip.
cleveland1988
March 26, 2026
"Ramp was fine, but the parking tested my patience"
Getting onto the ramp was no big deal, but finding parking took way longer than it should’ve. I was getting impatient by the time I finally found a spot
janelle_Kelley01
March 20, 2026
"Such a great spot to volunteer"
I had a really nice time helping out here. Everyone was friendly, the atmosphere was welcoming, and it just felt good to be part of it. Definitely a great place to volunteer.
hello_delora137
March 09, 2026
"Return policy could be clearer"
I was trying to check the return policy before I bought anything, but it was kind of hard to follow. It wasn’t super clear what could actually be returned or how much time you get, and that made it a little frustrating. I still like shopping with Goodwill, but they could definitely make it easier to understand.
Virgil.dibble
February 07, 2026
"Staff didn’t seem too welcoming"
The checkout felt cold, and I’ll admit I made a quick assumption that the worker was annoyed with me when I asked a simple question. Maybe they were just having a rough day, but it didn’t come across very friendly.
mabel_Salgado04
February 03, 2026
"Heads up: the donation receipt process was actually really easy"
Just a quick heads up for anyone donating stuff and worrying about the receipt part, I dropped off a few bags, and getting the receipt was super quick. The online process was simple, and I had it saved for taxes within a minute. No hassle at all.
gloria.Ballance
January 31, 2026
"Always something good to find"
I always end up finding a good mix of stuff here, like clothes, books, and random things for the house. The selection changes often too, so it’s kind of fun to stop back in and see what’s new
Marjorie_gardner72
January 23, 2026
"Prices seemed reasonable overall"
I was looking around thinking, okay, most of these prices actually seem fair. A few things made me pause like, hmm, that feels a little high, but overall it didn’t feel unreasonable.
tamara.Stclair
January 14, 2026
"Good cause, and I like shopping there"
I’ve always liked what Goodwill Colorado is trying to do for the community, especially with helping people find jobs and get support. The stores are kind of hit or miss depending on the day, and sometimes I find great stuff, sometimes not much at all, but that’s part of it. I don’t know, it feels better shopping there knowing the money is going toward something useful. Overall, good place and a good mission. I’d give it 4 stars
RosanneDesimone_24
January 14, 2026
"Training felt basic and draining"
The training felt way too basic for me. I kept waiting for something useful or new to come up, but it never really did. By the end, I just felt like I had wasted my time and energy sitting through it.
Bobby_walton92
January 01, 2026
"Good experience, mostly feels straight-up"
I’ve popped onto Goodwill of Colorado a few times, usually when I’m trying to figure out donation details or check a store location before heading out. Overall, it’s been a good experience. The site feels clear, and I do like that they explain what happens with donations — that part made me feel better about actually giving stuff instead of just wondering where it all ends up. A few things took me a minute to find, though, like I’d click around and then realize it was in a different section than I expected. Not a huge deal, just a little annoying. So, one star off for that, but in general it feels honest and transparent enough for me.
Doris.tidwell
December 30, 2025
"I ordered a couple things from goodwillcolorado.org, and..."
I ordered a couple things from goodwillcolorado.org, and the whole process was easy. Checkout was simple, the prices were decent, and the package actually arrived quicker than I expected. The items looked like the photos, which I appreciated, but I was still a little disappointed overall because they didn’t feel quite as nice in person as I’d hoped. It was a smooth experience, but I’m not sure I’d be in a rush to order again.
HARVEY
December 28, 2025
"Checkout was super easy"
I didn’t have any issues checking out on goodwillcolorado.org. My cart loaded just fine, the payment went through quickly, and the confirmation email showed up right away. Straightforward overall, which I definitely appreciate.
Howard_demopoulos78
December 21, 2025
"The site is laid out pretty..."
The site is laid out well and everything is clear enough to see. I found what I needed without having to click around forever lol. The photos and sections made browsing really simple
gloria_Gainey83
December 19, 2025
"I had an issue with a..."
I had an issue with a donation drop-off at Goodwill Colorado, so I reached out not really expecting much. But they got back to me way faster than I thought they would, listened to what happened, and didn’t make the whole thing awkward or frustrating. I’m 100% sure they handled it about as fairly as anyone could have. It wasn’t perfect at the start, but the way they fixed it definitely made me feel better about going back again.
Justin-warnock
December 07, 2025
"Saved Me From Donation Drop-Off Confusion"
I had a question about dropping off a donation and truly had no idea who I was supposed to ask, so I sent a message through the site and braced myself for the long, dramatic silence of waiting forever. To my surprise, they got back to me quickly.
The person who replied was friendly, clear, and didn’t turn a simple question into some grand mystery. It was such a relief to deal with a place that actually responds when you need help. Easy 5 stars from me.

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